Privacy Policy

Effective Date: May 6, 2026

SupportLayer ("we," "our," or "us"), based in Spain, is committed to protecting your privacy. This policy explains how we handle data in relation to our business outreach and website.

1. Data Collection

We do not use cookies or tracking analytics on this website. We collect minimal professional data (such as names and business email addresses) specifically for B2B outreach and communication via our cold email campaigns.

2. Legal Basis for Processing

In accordance with the GDPR (EU) and UK GDPR, we process professional contact data based on Legitimate Interest. This is used strictly for B2B communications that are relevant to your professional role.

3. Your Rights (GDPR/UK/US)

Regardless of your location, you have the right to:

• Opt-out: You can object to our processing of your data for marketing at any time.
• Access & Deletion: Request a copy of the data we hold or ask us to delete it.

4. Data Storage & Security

As we use Google Firebase for hosting, your data may be processed on secure servers. We do not sell your personal data to third parties.

5. Contact & Unsubscribe

To exercise your rights or unsubscribe from future mailings, please email us at contact@supportlayerhq.com. We will process "Opt-out" requests within 10 business days as per CAN-SPAM requirements.